Frequently Asked Questions
Everything you need to know about your Kindra shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are always free, while returns for a refund incur a small $5 processing fee.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Kindra, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking link. You can also monitor your package status directly through your Kindra account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.